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FAQ

FREQUENTLY ANSWER AND QUESTIONS

You can calculate the price on calculator page, or email us directly to office@naturedecorbackgrounds.com

Our 3D backgrounds are made of a special type of expanded polystyrene, suitable for wet environments and coated with several layers of special protective materials.

Standard backgrounds have one or more chambers made for suction pipe and heater. Water enters those chambers through naturally looking cracks or a space between the glass and the background.
Freshwater outtake is to be placed over the background. The aim is to hide all that unattractive plumbing behind.

Standard Naturedecor backgrounds consist of several pieces for a simple and easy setup.

Yes, but in that case, the background should be coated with a few additional protective layers. If you want to order a background for a marine aquarium, please don’t forget to mention that detail while making an order.

Sidepanels are parts of the background that cover one or both sides of the aquarium. If you have an aquarium in a wall, or one side of an aquarium directly facing a wall, it would be a good idea to cover that side as well. If you choose to cover one or both sides, please contact our team at office@naturedecorbackgrounds.com

It takes 10-15 business days to make a background, and 5-15 business days to deliver it.

Each background that can be seen on our website or social media can be made again in the dimensions of your aquarium.

The width of the background depends on the width of your aquarium. You determine the maximum thickness of the background at the most prominent areas. We always make sure to achieve the best 3D effect without taking up too much space.

All backgrounds can be accompanied by additional rocks in the same color as the background.
Bottom rocks need to be glued to the bottom.
Overhanging rocks are placed under the reinforcements and are held by the water pressure. They
don’t move, even though they don’t require gluing.

All backgrounds are 100% neutral to all environments and are completely safe.

Yes, you will receive payment instructions as soon as you make an order. Beside PayPal, we accept payments through bank transfer.